Enterprise Internal Tools

I have led product design and development of internal tools in the luxury retail industry. I contributed to these projects in various capacities, from early concept development to creating high-fidelity designs to taking full ownership of the product lifecycle.

  • Product Owner — concept development, user research, design, stakeholder management

    Inspired by productivity methods from the tech industry, The Tool reduced administrative burden of managing high impact deals for the salesforce in North America, while providing analytics and insights of people and product.

  • Developer

    Created workflows, documentations and templates to streamline a large amount of repetitive tasks for BI reporting.

  • Designer, Strategy

    Created and proposed a series of enhancement based on the current e-com site to create a personalized digital hub for a niche market.

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Papillon